Privacy Policy

Last updated: 08 May 2025

This Privacy Policy explains how Lighterman Limited, trading as Tradeviews (“Tradeviews,” “we,” “us,” or “our”), collects, uses, and protects your personal data when you use our website, https://tradeviews.net (the “Website”). We are the data controller of your personal data under the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

We are committed to processing your personal data lawfully, fairly, and transparently. We will only collect and use personal data where we have a valid legal basis to do so.

1. Information We Collect

We collect personal data to provide and improve our services to you. The data we collect depends on how you interact with our Website and Service.

Information you provide to us:

  • Account Data: When you register for an account, we collect your name, email address, and any other information you provide.
  • Payment Data: When you subscribe to our Service, we collect payment details, which are processed by our third-party payment provider. We do not store your full credit card information on our servers.
  • Communications: When you contact us via email or other methods, we collect the content of your communication and your contact information.

Information collected automatically:

  • Usage Data: We collect information about how you use our Service, such as the features you use, the pages you visit, and the time you spend on the Website.
  • Technical Data: We automatically collect data about your device, including your IP address, browser type, operating system, and device identifiers.
  • Cookies and Tracking: We use cookies and similar technologies to collect information about your browsing activity. Please refer to our separate Cookie Policy for more details.

2. How We Use Your Information (Legal Basis for Processing)

We use your personal data for the following purposes, based on the specified legal justifications:

  • To provide the Service (Contractual Necessity): We use your personal and payment data to create and manage your account, process your subscription payments, and deliver our Service to you.
  • To improve our Service (Legitimate Interests): We use usage and technical data to analyze how our Service is used, fix bugs, and enhance user experience. This helps us improve our Service for all users.
  • For marketing and communications (Consent): With your explicit consent, we may use your contact information to send you marketing materials, updates, and information about our products and services. You can opt out of these communications at any time.
  • To ensure security and prevent fraud (Legitimate Interests / Legal Obligation): We use your data to monitor for and prevent fraudulent activity and to protect the security of our Service. We may share this information with fraud prevention agencies where legally required.
  • To comply with legal obligations (Legal Obligation): We will process your data where necessary to comply with legal requirements, such as tax obligations or to respond to a legal request.

3. Sharing Your Information

We do not sell your personal data. We only share your information with third parties in the following circumstances:

  • With Service Providers: We share your data with third-party companies that perform services on our behalf, such as payment processing, data analysis, and email delivery. These providers are required to protect your data under strict contractual agreements.
  • For Legal Reasons: We may disclose your information if required by law or in response to valid requests by public authorities.
  • In a Business Transfer: If Tradeviews is involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

4. Your Data Protection Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right to Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Rectification: You can ask us to correct any inaccurate or incomplete personal data we hold.
  • Right to Erasure (Right to be Forgotten): You can ask us to delete your personal data in certain circumstances.
  • Right to Object: You have the right to object to the processing of your data based on our legitimate interests.
  • Right to Restrict Processing: You can request that we restrict the processing of your data in certain situations.
  • Right to Data Portability: You can request to receive your data in a structured, commonly used, and machine-readable format.
  • Right to Withdraw Consent: Where we rely on your consent to process your data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at hello@tradeviews.net.

5. Data Security

We implement robust security measures to protect your personal data, including the use of encryption (SSL software) to protect your information during transmission. We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal data.

6. Contact Information

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us at:

Data Protection Manager
Tradeviews
Explorer 2, Fleming Way
Crawley, West Sussex, RH10 9GT
Email: hello@tradeviews.net

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on our Website and updating the “Last updated” date. We encourage you to review this policy periodically.